Dear customer, We are reaching out to inform you about an upcoming maintenance window affecting Cleura Public Cloud, region FRA1 (Frankfurt, Germany).
General information
We will carry out maintenance in Cleura Public Cloud, region FRA1 (Frankfurt, Germany).
The maintenance window starts: 2023-02-06 at 08.00 CET.
The maintenance window ends: 2023-02-10 at 17.00 CET.
Our maintenance will not require any customer intervention before or during the maintenance window.
Customer impact
During this maintenance window, we anticipate the overall customer impact to revolve around higher latency in our block- and object storage services.
As with any maintenance, however, the actual upgrades, restarts and patching can still affect your services. Please get in touch with our support if you experience any unexpected behaviour in your environment.
Scope:
During this maintenance window in FRA1, we are going to:
Upgrade and expand our block- and object storage services.
Perform security patching of our infrastructure services.
Resolved -
This incident has been resolved.
Jan 26, 20:43 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 26, 20:26 CET
Investigating -
Our Engineering team is investigating an issue with one compute nodes in Stockholm region (STO2).
During this time, the limited amount of users with virtual instances on the actual compute node may experience issues with virtual instances. We apologize for the inconvenience and will share an update once we have more information.
Jan 26, 20:05 CET
Completed -
The scheduled maintenance has been completed.
Jan 25, 21:01 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 18:00 CET
Scheduled -
Cleura would like to inform you that we have scheduled urgent maintenance as described below.
Region/datacenter: Openstack region DX1, TKY1, FRA1, KNA1, STO2
Maintenance window starts: 2023-01-25 17:00 UTC (18:00 CET) Maintenance window ends: 2023-01-25 20:00 UTC (21:00 CET)
Maintenance Scope:
Cleura will perform this urgent maintenance window to mitigate an OpenStack vulnerability.
The update will be run in the following order:
DX1 (Dubai)
TKY1 (Tokyo)
FRA1 (Frankfurt)
KNA1 (Karlskrona)
STO2 (Stockholm)
Customer impact:
- During the maintenance, you may experience API issues or unavailability. Please avoid any tasks - including but not limited to creation, deletion, or changes - to the following resources during the maintenance window: