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Cleura Cloud status page for public regions

BUF1 (Buffalo) ? Operational
Compute Operational
Block Storage Operational
Object Storage Operational
Network Operational
API Operational
DX1 (Dubai) ? Operational
Compute Operational
Block Storage Operational
Object Storage Operational
Network Operational
API Operational
FRA1 (Frankfurt) ? Operational
Compute Operational
Block Storage Operational
Object Storage Operational
Network Operational
API Operational
KNA1 (Karlskrona) ? Operational
Compute Operational
Block Storage Operational
Object Storage ? Operational
Network Operational
API Operational
STO2 (Stockholm) ? Operational
Compute Operational
Block Storage Operational
Network Operational
API Operational
TKY1 (Tokyo) ? Operational
Compute Operational
Block Storage Operational
Object Storage Operational
Network Operational
API Operational
Cleura Control Panel ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Region KNA1: Planned Maintenance, week 16 (2023-04-17 - 2023-04-21) Apr 17, 2023 08:00 - Apr 21, 2023 19:00 CEST
Dear customer,
We are reaching out to inform you about an upcoming maintenance window affecting Cleura Public Cloud, region KNA1 (Karlskrona, Sweden).

General information

  • We will carry out maintenance in Cleura Public Cloud, region KNA1 (Karlskrona, Sweden).

  • The maintenance window starts: 2023-04-17 at 08.00 CET.

  • The maintenance window ends: 2023-04-21 at 19.00 CET.

  • Our maintenance will not require any customer intervention before or during the maintenance window.


    • Customer impact

  • During this maintenance window, we anticipate the overall customer impact to revolve around higher latency in our block and object storage services. Higher latency can be expected during the following hours:

  • 2023-04-17 at 08.00 - 19.00 CET

  • 2023-04-18 at 08.00 - 19.00 CET

  • 2023-04-19 at 08.00 - 19.00 CET

  • 2023-04-20 at 08.00 - 19.00 CET

  • 2023-04-21 at 08.00 - 19.00 CET


  • In addition, we anticipate impact to our network as we upgrade one network link. This will be noticed through short network outages (up to 30 seconds) during the following time period:

  • 2023-04-20 at 19.00 - 20.00 CET


  • As with any maintenance, however, the actual upgrades, restarts and patching can still affect your services. Please get in touch with our support if you experience any unexpected behaviour in your environment.


    • Scope:

    During this maintenance window in KNA1, we are going to:

  • Upgrade and expand our block and object storage services.

  • Upgrade a network link.

  • Perform security patching of our infrastructure services.


    • Follow the latest news about this maintenance window at https://www.cnstatus.com/.

    If you have further questions, don't hesitate to get in touch with our support at support@cleura.com or via your portal login.

    Respectfully,

    Cleura
    Posted on Mar 29, 2023 - 17:29 CEST
    Past Incidents
    Apr 2, 2023
    Issue reaching Cleura control panel.
    Resolved - This incident has been resolved.
    Apr 2, 08:50 CEST
    Monitoring - A fix has been implemented and we are monitoring the results.
    Apr 1, 19:28 CEST
    Investigating - We are currently investigating issues with our control panel.
    Apr 1, 19:12 CEST
    Apr 1, 2023
    Mar 31, 2023

    No incidents reported.

    Mar 30, 2023

    No incidents reported.

    Mar 29, 2023

    No incidents reported.

    Mar 28, 2023

    No incidents reported.

    Mar 27, 2023
    Object Storage issue in TKY1 region
    Resolved - This incident has been resolved.
    Mar 27, 14:26 CEST
    Monitoring - A fix has been implemented and we are monitoring the results.
    Mar 27, 13:50 CEST
    Update - We are continuing to work on a fix for this issue.
    Mar 27, 13:46 CEST
    Identified - The issue has been identified and we are working on resolving the issue
    Mar 27, 13:42 CEST
    Update - We are still investigating the issue and will keep you updated as soon as possible
    Mar 27, 13:31 CEST
    Investigating - Our Engineering team is investigating object storage issue in Tokyo region (TKY1).

    We apologize for the inconvenience and will share an update once we have more information.
    Mar 27, 13:07 CEST
    Mar 26, 2023

    No incidents reported.

    Mar 25, 2023

    No incidents reported.

    Mar 24, 2023

    No incidents reported.

    Mar 23, 2023

    No incidents reported.

    Mar 22, 2023

    No incidents reported.

    Mar 21, 2023

    No incidents reported.

    Mar 20, 2023
    [BUF1] Issues with API in Buffalo region
    Resolved - This incident has been resolved.
    Mar 20, 11:28 CET
    Monitoring - A fix has been implemented and we are monitoring the results.
    Mar 20, 10:30 CET
    Investigating - Our Engineering team is investigating an issue with API being inaccessible in the Buffalo region.

    During this time you may experience issues with API calls as well as managing your resources via the control panel.

    We apologize for the inconvenience caused and we will share an update as soon as we have more information.
    Mar 20, 10:25 CET
    Mar 19, 2023

    No incidents reported.

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