Cleura will perform a minor work in our Frankfurt region (FRA1) on Wednesday January 22th, 2025 from 18:00 - 22:00 CET.
Date: Wednesday January 22th, 2025
Time: 18:00-22:00 CET
Reason: This work is performed in order to upgrade our network nodes.
Expected customer impact during the maintenance: During this maintenance window, we anticipate an impact on our network as we upgrade our network nodes. This will be noticed through short network outages (from a few seconds up to 30 seconds) and re-connection of your VPN tunnels during the work.
If you have further questions, don't hesitate to get in touch with our support at support@cleura.com or via your portal login.
Resolved -
This incident has been resolved.
Jan 13, 15:28 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 13, 15:06 CET
Identified -
The issue has been identified and a fix is being implemented.
Jan 13, 14:56 CET
Investigating -
Our Operations team is investigating an issue affecting FRA1, KNA1 and STO2
During this time you may experience issues creating a new virtual machines resources located in this regions using Cleura Cloud Management Panel and CLI.
We apologize for the inconvenience caused and we will share an update as soon as we have more information.
Jan 13, 14:52 CET