City Network CityCloud Status

All Systems Operational

About This Site

CityCloud status page for public regions

BUF1 Operational

Compute Operational

Storage Operational

Network Operational

API Operational

DX1 Operational

Compute Operational

Storage Operational

Network Operational

API Operational

FRA1 Operational

Compute Operational

Storage Operational

Network Operational

API Operational

KNA1 Operational

Compute Operational

Storage Operational

Network Operational

API Operational

LON1 Operational

Compute Operational

Storage Operational

Network Operational

API Operational

STO2 Operational

Compute Operational

Storage Operational

Network Operational

API Operational

TKY1 Operational

Compute Operational

Storage Operational

Network Operational

API Operational

Online backup Operational

City Control Panel Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 27, 2020

No incidents reported today.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

Cinder service is not working in STO2.

Resolved - This incident is now resolved.
Sep 22, 16:06 CEST

Monitoring - All cinder services is working again and we will monitor this services before we close the incident.
Sep 22, 14:11 CEST

Identified - We have identified the issues with Cinder service and are working on solving this problem. This issue might affect create, resize and delete of VMs and volumes. Running servers is not affected.
Sep 22, 13:15 CEST

Investigating - We are currently investigating this issue.
Sep 22, 12:56 CEST

(Limited) Network Disturbances in STO2

Resolved - This incident has been resolved.
Sep 22, 09:57 CEST

Monitoring - The net node is operational again and we will continue to monitor the network.
Sep 22, 09:16 CEST

Identified - We are tracking network issues in the Stockholm region caused by a net node which might lead to intermittent connectivity loss for some routers. The NOC technicians are working on resolving this.
Sep 22, 08:57 CEST

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

Storage disturbances in KNA1

Postmortem - Read details
Sep 23, 13:05 CEST

Resolved - This incident is now closed. If you experience any issues, please contact our support.
Sep 17, 11:26 CEST

Monitoring - We have rebooted the impacted instances, all services are operational again. We will continue to monitor the situation.
Sep 16, 19:42 CEST

Update - We are still working with rebooting VMs showing ReadOnly status.
Sep 16, 17:59 CEST

Update - We are now checking VMs in Read-Only state and will perform hard reboot for those who are in this state.
Sep 16, 17:17 CEST

Identified - Technicians are working with the issue. If you have any issues with you VM try to perform a hard reboot.
Sep 16, 17:06 CEST

Investigating - Our monitoring captured time outs between certain computes and backend storage, our technicians are looking into the issue
Sep 16, 16:41 CEST

Sep 16, 2020

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

NFS issue in kna1

Resolved - This incident is now closed.
Sep 13, 19:17 CEST

Update - All services is upp and running as since last update. There are some jobs running on storage side that might affect performance while ongoing (No ETA at this point).
If you still have issues with any virtual server, please perform a hard reboot or contact support.
Sep 12, 10:18 CEST

Monitoring - Storage metrics for region KNA1 are back to normal. NOC continues to monitor the situation.
Sep 11, 21:52 CEST

Update - We are continuing to work on a fix for this issue.
Sep 11, 19:51 CEST

Update - Our monitoring captured time outs between certain computes and backend storage and we are currently rebooting the VMs
Sep 11, 19:44 CEST

Update - We are continuing to work on a fix for this issue.
Sep 11, 19:09 CEST

Identified - Storage issues in kna1 . Most of the compute nodes are affected due to nfs issues
Sep 11, 19:09 CEST