All Systems Operational

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CityCloud status page for public regions

BUF1 ? Operational
Compute Operational
Storage Operational
Network Operational
API Operational
DX1 ? Operational
Compute Operational
Storage Operational
Network Operational
API Operational
FRA1 ? Operational
Compute Operational
Storage Operational
Network Operational
API Operational
KNA1 ? Operational
Compute Operational
Storage Operational
Network Operational
API Operational
LON1 ? Operational
Compute Operational
Storage Operational
Network Operational
API Operational
STO2 ? Operational
Compute Operational
Storage Operational
Network Operational
API Operational
TKY1 ? Operational
Compute Operational
Storage Operational
Network Operational
API Operational
Online backup ? Operational
City Control Panel ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 7, 2021

No incidents reported today.

May 6, 2021
Resolved - This incident has been resolved.
May 6, 17:18 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 12:48 CEST
Update - We are continuing to investigate this issue.
May 6, 11:17 CEST
Investigating - Our Engineering team is investigating object storage issue in Karlskrona region (KNA1).

We apologize for the inconvenience and will share an update once we have more information.
May 6, 11:15 CEST
May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021
Completed - All maintenance work on storage cluster in FRA1 is now done, and we close this emergency maintenance.
May 1, 18:16 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 09:30 CEST
Scheduled - City Network would like to inform you that we need to perform emergency maintenance as scheduled below.

Region/datacenter: OpenStack region FRA1 (Frankfurt, Sweden)

Maintenance window starts: 2021-05-01 09.30 CEST
Maintenance window ends: 2021-05-02 18.00 CEST

Maintenance Scope:
We will perform emergency storage maintenance adding new hardware to the storage cluster over the weekend.
This might increase latency giving disturbance on i/o sensitive instances.
May 1, 09:10 CEST
Apr 30, 2021
Completed - The scheduled maintenance has been completed.
Apr 30, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 16:45 CEST
Scheduled - City Network would like to inform you that we need to perform emergency maintenance as scheduled below.

Region/datacenter: OpenStack region FRA1 (Frankfurt, Sweden)

Maintenance window starts: 2021-04-30 16.45 CEST
Maintenance window ends: 2021-04-30 23.00 CEST

Maintenance Scope:
We will perform emergency storage maintenance adding new hardware to the storage cluster.
This might increase latency giving disturbance on i/o sensitive instances.
Apr 30, 16:36 CEST
Completed - The scheduled maintenance has been completed.
Apr 30, 15:16 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 08:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 17:00 CEST
Scheduled - City Network would like to inform you that we have planned maintenance as scheduled below.


Customer Intervention MAY BE required.

Region/datacenter: OpenStack region KNA1 (Karlskrona, Sweden)

Maintenance window starts: 2021-04-26 08.00 CEST
Maintenance window ends: 2021-04-30 17.00 CEST

Maintenance Scope:
Throughout the maintenance window, a number of improvements will be implemented - from functionality to security alignment.
The major part of the scope is an OpenStack upgrade from Train to Victoria, which will offer certain new functions but also address a list of known bugs. Some functions will improve seen to maturity level.
There will, in parallel, be work security wise to further increase protection and to address vulnerabilities. Furthermore there will be improvements to operations automation and those improvement will allow a high flexibility for us to operate the cloud more seamless, pinpointing time frames that could potentially involve a slightly higher risk of minor disruption.
Please note that there may be a shorter time frame, still to be defined, involving a brief disruption of running services Our ambition is to carry out the majority of the maintenance window with little to no impact on running services, All infrastructure services will be restarted in a controlled and timely manner, in order for proper security patching.

Expected customer impact:
- This maintenance will minimize the impact on customers virtual machines and cloud resources reachability while upgrading the network nodes, controlled router failover will be done where you may experience outage ranging from a few seconds.
- During maintenance you may experience API issues or unavailability during new resource creation or editing already created ones. It is recommended to postpone operations with OpenStack API when possible to the time after maintenance.

Follow status at http://cnstatus.com for updates.

If you have further questions, please contact our support at [support@citycloud.com]

Respectfully,
City Network International AB

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- 2021-04-26 8:00 CEST work is started
- 2021-04-26 18:00 CEST work done for today
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- 2021-04-27 8:00 CEST work is started
- 2021-04-27 17:30 CEST work done for today
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- 2021-04-28 8:00 CEST work is started
- 2021-04-28 17:20 CEST work done for today
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- 2021-04-29 8:15 CEST work is started
- 2021-04-29 17:15 CEST work done for today
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- 2021-04-30 8:10 CEST work is started
- 2021-04-30 15:15 CEST work done for today
Apr 15, 16:55 CEST
Completed - The scheduled maintenance has been completed.
Apr 30, 12:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 12:00 CEST
Scheduled - City Network would like to inform you that we need to perform emergency maintenance as scheduled below.

Region/datacenter: OpenStack region STO2 (Stockholm, Sweden)

Maintenance window starts: 2021-04-30 12.00 CEST
Maintenance window ends: 2021-04-30 12.15 CEST

Maintenance Scope:
A switch for a subset of computes and network nodes needs to be restarted.
Everything is redundantly connected and no expected impact but there is a risk of a short network disturbance.
Apr 30, 11:27 CEST
Apr 29, 2021
Resolved - This incident has been resolved.
Apr 29, 11:14 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 18:06 CEST
Investigating - Our Engineering team is investigating storage issue in Frankfurt region (FRA1).

We apologize for the inconvenience and will share an update once we have more information.
Apr 28, 16:14 CEST
Apr 28, 2021
Apr 27, 2021

No incidents reported.

Apr 26, 2021
Apr 25, 2021
Resolved - This incident has been resolved.
Apr 25, 22:54 CEST
Monitoring - The issue has been identified and a fix is being implemented. We will now monitor the situation.
Apr 24, 17:01 CEST
Investigating - Our Engineering team is investigating storage issue in Frankfurt region (FRA1).

We apologize for the inconvenience and will share an update once we have more information.
Apr 24, 16:29 CEST
Apr 24, 2021
Apr 23, 2021

No incidents reported.