Urgent Maintenance: Network upgrades to be performed in Cleura region KNA1(Public Cloud), STO2(Public Cloud) and STO2HS(Compliant Cloud).
Scheduled Maintenance Report for Cleura Public Cloud
The scheduled maintenance has been completed.
Posted Feb 21, 2024 - 01:56 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 21, 2024 - 01:00 CET
UPDATE: New scheduled time for this maintenance is:

  • Time: 01:00 to 03:00 CET
  • Posted Feb 19, 2024 - 12:35 CET
    Dear customer,
    We are reaching out to inform you of an urgent maintenance activity that will take place in our service regions, KNA1 (Public Cloud), STO2 (Public Cloud) and STO2HS (Compliant Cloud) on 2024-02-21. This maintenance is a proactive step towards enhancing our network's performance and reliability, ensuring that we continue to provide you with the best possible service.

    Maintenance Schedule

  • Date: 2024-02-21

  • Time: 01:00 to 03:00 CET

  • Activity Details:
    Our technical team will be performing this activity along with restart on core routers for the Data Centre to load a new software version. This upgrade is essential to enhance network performance and stability.

    Expected Impact

  • Brief network disruptions for up to 20 min may occur during this maintenance window.

  • If you are using VPN connections, you may need to reconnect following the disruption.

  • Stay Updated:
    For real-time updates, please refer to our Cleura Network Status (CNStatus) page. We will also ensure to keep you informed on any significant developments during the maintenance period.

    To minimise the impact on your business operations, this maintenance has been scheduled outside regular office hours. We appreciate your understanding and cooperation in this matter.
    Should you have any concerns or require further assistance, please do not hesitate to contact our customer support team. Your experience and satisfaction are our top priorities, and we are here to assist you in any way we can.

    Thank you for your patience and understanding as we continuously work to enhance our services for you.

    Kind regards,

    Cleura - the European Cloud
    Posted Feb 13, 2024 - 16:55 CET
    This scheduled maintenance affected: KNA1 (Karlskrona) (Network) and STO2 (Stockholm) (Network).