[DX1] Major issues with networking in the DX1 region

Incident Report for Cleura Public Cloud

Resolved

This incident has been resolved.

Posted Sep 13, 2023 - 08:24 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2023 - 02:36 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 13, 2023 - 02:27 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 13, 2023 - 02:21 CEST

Investigating

Our Operations team is investigating major issues with networking in the DX1 region.

During this time you may be unable to use the API or Cleura Cloud Management Portal for this region and you may experience issues with your VPNs, Load Balancers or Floating IPs.

We apologize for the inconvenience caused and we will share an update as soon as we have more information.

Posted Sep 12, 2023 - 23:10 CEST

This incident affected: DX1 (Dubai) (Cleura Cloud Management Panel, API, Network, Compute, Block Storage, Object Storage).