[STO2] Issues with the Block Storage in the STO2 region

Incident Report for Cleura Public Cloud

Resolved

During this time you may experience issues with some virtual instances that use Block Storage. This issue might cause some virtual instances to malfunction and they may require a hard reboot after the issue has been resolved.
If you continue to experience issues please contact Cleura support.
Posted Jul 17, 2024 - 14:42 CEST

Update

We are continuing to monitor for any further issues.
Posted Jul 17, 2024 - 13:27 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2024 - 13:15 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 17, 2024 - 12:48 CEST

Investigating

Our Operations team is investigating an issue with the Block Storage in the STO2 region.

During this time you may experience lower than typical performance of the Block Storage, including higher read and write latency.

We apologize for the inconvenience caused and we will share an update as soon as we have more information.
Posted Jul 17, 2024 - 12:23 CEST
This incident affected: STO2 (Stockholm) (Compute, Compute (Dedicated Graphics), Block Storage).