[DX1] Issues accessing DX1 in Cleura Cloud Management Portal

Incident Report for Cleura Public Cloud

Resolved

This incident has been resolved.

Posted Jul 23, 2023 - 04:31 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 23, 2023 - 04:11 CEST

Identified

The issue has been identified as a network problem, we are currently working with our vendor to resolve the issue as quickly as possible.

We apologize for any inconvenience caused.

Posted Jul 23, 2023 - 03:34 CEST

Investigating

Our Operations team is investigating an issue affecting DX1 accessibility in Cleura Cloud Management Portal.

During this time you may experience issues managing resources located in this region using Cleura Cloud Management Portal.

We apologize for the inconvenience caused and we will share an update as soon as we have more information.

Posted Jul 23, 2023 - 02:36 CEST

This incident affected: DX1 (Dubai) (Cleura Cloud Management Panel).