[FRA1] Issues with API in Frankfurt region

Incident Report for Cleura Public Cloud

Resolved

This incident has been resolved.

Posted Apr 26, 2023 - 14:10 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 26, 2023 - 11:46 CEST

Identified

We are seeing issues with load balancers and are working on resolving the issues.

Posted Apr 26, 2023 - 10:26 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 26, 2023 - 09:26 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 26, 2023 - 09:05 CEST

Investigating

Our Engineering team is investigating an issue with API being inaccessible in the Frankfurt region.

During this time you may experience issues with API calls as well as managing your resources via the control panel.

We apologize for the inconvenience caused and we will share an update as soon as we have more information.

Posted Apr 26, 2023 - 08:42 CEST

This incident affected: FRA1 (Frankfurt) (Network, API) and Cleura Control Panel.