[FRA1] Issues with networking in the FRA1 region

Incident Report for Cleura Public Cloud

Resolved

This incident has been resolved.

Posted Sep 02, 2024 - 22:31 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 02, 2024 - 21:39 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 02, 2024 - 21:08 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 02, 2024 - 20:37 CEST

Investigating

Our Operations team is investigating an issue with networking in the FRA1 region.

During this time you may experience issues related to networking such as connectivity issues with the API, VPNs, Load Balancers and Floating IPs.

We apologize for the inconvenience caused and we will share an update as soon as we have more information.

Posted Sep 02, 2024 - 20:24 CEST

This incident affected: FRA1 (Frankfurt) (Cleura Cloud Management Panel, API, Network).